CRM Solutions (Customer Relationship Management)
OTS has a forte in creating supreme business clarity that helps in taking intellectual decisions, which further architect active customer relationships. With 10 years of dedicated development expertise, we aim at delivering comprehensive CRM Business Solutions that matters to both small and big enterprises. We design and develop applications that entirely keep track of the diverse customers, pull out information on the bases of the products/services demand and popularity, thereby building a productive report, which assists in maintaining an instant edge over the competition.
Our Integrated and Custom CRM services ensures to meet all your business requirements in a committed and an affordable manner.
What OTS Provides
At OTS, we aspire to offer positive user experience, including the real-time support and management:
- Leverage CRM- Our efforts lies in providing leverage services for every CRM Business Solution.
- Boost Customer Satisfaction- The superiority of any CRM platform is based on its customer satisfaction and retention management.
- Increase Efficiency-We deliver higher efficiency by offering tried and tested procedures that assured effective outcome.
- High-Revenues- Every company intends for higher revenues, this is where OTS brings within the budget and targeted CRM Solutions.
- Effortless Adaption-Offers unlimited adaptability factor with the inclusion of customized fields, which is crucial for business growth.
- Fast ROI- Our expertise developers, develop quick and fast implemented portals that can work across any channel, namely tablets, smartphones, etc.
Our core competencies
- Sugar CRM
- Vtiger CRM
- Microsoft Dynamic CRM
- Cloud CRM
- Oracle CRM
- Airline Customer Relationship Management
- Retail CRM
- Telecom CRM
- Public Sector CRM
- Customer Service & Support
- Sales CRM
- Marketing Customer Relationship Management
- CRM For Contact Centers
- Extended CRM Solutions
- Warranty & Claim Management
- Complaint Management
- Installed Based Management
- Mobile CRM Solutions
- Integrated CRM
- Customized CRM
Our Business Value
OTS's competencies is to support Customer Relationship Management strategies that relinquish the barriers of disconnected systems. In addition, our innovative labroratory is loyal in offering seamless and exceptional CRM Solutions, which bridges the gap between the consumer and the service provider. Modern technology and data transparency with persuasive interactions makes OTS a zealous company.